Frequently Asked Questions
Everything you need to know about your Attack Shark gear.
What is the typical shipping time for orders?
Standard shipping usually takes 7-15 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Do Attack Shark products come with a warranty?
Yes, all our high-performance peripherals come with a 1-year limited warranty covering manufacturing defects and hardware failures under normal usage conditions.
How can I download the latest drivers and software for my mouse?
You can find the latest firmware and driver updates on our official 'Downloads' page. Simply locate your model number to access the specific configuration software for RGB and macro settings.
What is your return policy?
We offer a 30-day return window for items in their original packaging and condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA) process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and weight of the package.